FAQ Topic Areas / Contact Us

When you visit our restaurants you could receive an invitation to participate in our guest feedback survey online within 48 hours of your visit. You must have your complete original receipt to take this survey. The website is survey.buffalowildwings.com (without www.) and can be accessed by clicking on the link below. Please note you will need specific information found on your receipt in order to enter our survey.

survey.buffalowildwings.com

Your opinion is very important to us. Please make sure you have entered the date correctly (example: April 1, 2009 would be entered 04-01-09). Also know that the Buffalo Wild Wings guest feedback survey must be completed within 48 hours of your visit.

survey.buffalowildwings.com

We strive to keep our menu fresh, providing a variety of tempting and satisfying items for our guests. Although we may remove items from our menu, other delicious items are added. We realize that your favorite option may no longer be available and understand your disappointment. We truly believe that you will be able to find a satisfying alternative from our new or remaining menu items. Ask a server or manager for suggestions next time you are at your favorite Buffalo Wild Wings.

Nutritional and Allergen information can be obtained on all Buffalo Wild Wings menu item by contacting us directly through our web site. Use the Contact Us link and request this information. We will send a PDF version and answer any other BWW dietary question you may have.

Because chickens vary in size, our suppliers cannot guarantee that all wings will be the same size.  We strive to provide our guests with a quality product. If you receive any order you feel is not up to your expectations, please alert your server or a manager and they will gladly accommodate you.   

Do you provide recipes for any of your menu items?

Yes, when we opened our first location in 1982, our original name was Buffalo Wild Wings & Weck - thus the BW-3.

We're sure this poses another question? What the Heck is a Weck?? A Weck is short for kimmelweck, a Kaiser roll seasoned with special toppings. These tasty rolls are popular on the East Coast and were served at our restaurants when we first opened. In 1998, we officially changed our name to Buffalo Wild Wings Grill & Bar to better describe our restaurants.

Due to the volume of student requests we receive, we are not able to grant interview requests or provide detailed information about our corporate strategies, marketing programs, or internal systems and processes. Most likely, the information you are looking for can be found right here on our website. The Investor Relations section and the Press Room have lots of great info!

Yes, please click here to visit our online store.

If you are interested in working at one of our restaurants as a Manager, you may apply for a management position by clicking here.

If you are interested in applying for a position as a Cook, Cashier, Greeter, Server or Bartender, please apply in person at the restaurant location. Watch for "Now Hiring" banners and inquire within the restaurant.

Buffalo Wild Wings is committed to food quality, food safety and providing a safe environment for our team members and guests.

According to the World Health Organization and other national and international agencies, humans cannot become infected with avian influenza by eating properly cooked poultry.

Buffalo Wild Wings does and will continue to prepare our food at the appropriate temperatures to ensure it is safe for our guests. To reiterate, you cannot contract avian flu by eating properly cooked food. Buffalo Wild Wings only purchases and serves chicken that is produced in the United States and we work with suppliers that have the highest level of safeguards in place.

Please be assured that along with others in the industry, we are closely monitoring avian flu and any related developments.

Additional Resources
WHO(World Health Organization)
http://www.who.int/csr/disease/avian_influenza/avian_faqs/en/index.html

Centers for Disease Control
http://www.cdc.gov

U.S. Government Website on Avian Flu
http://www.avianflu.gov

National Chicken Council
http://www.nationalchickencouncil.com/avianInf/index.cfm

If you are interested in applying for a franchise opportunity, click here.

If you are interested in exploring franchise opportunities within the United States, please click here to see a list of markets currently available.  Buffalo Wild Wings is not franchising internationally at this time.

If the territory you are interested in is not listed, it is considered a "closed" territory. A closed territory means that there are plans or agreements to build company-owned or franchised restaurants in that area and it is no longer available.

We appreciate your interest in having Buffalo Wild Wings involved in your fund-raising efforts. All requests for funding and in-kind gifts, such as gift certificates, must be submitted in writing on your organization's letterhead to your neighborhood Buffalo Wild Wings restaurant. If the request is regarding a specific event, please remember to include the event information as well as a contact name and phone number. Click here to locate the address of your neighborhood Buffalo Wild Wings.